Slots / App
This policy explains what data jutawabet collects when you open an account, fund your wallet via GoPay, QRIS or LinkAja, and interact with our platform — and how we keep that data protected. Your choices about your own information are spelled out here, so you know exactly where you stand before you do anything.
When you create an account with us, we collect the registration details you enter — your name, email address, and the contact information you provide. When you choose a payment route such as GoPay, QRIS or LinkAja and initiate a deposit or withdrawal, we record the transaction reference and amount as part of your account history. We do not store full wallet credentials on our side; payment authentication happens within the respective wallet or scan interface. We collect device and session data — including browser type, IP address and session timestamps — to maintain account security and detect unusual access patterns. This data is held only for as long as it is needed to service your account or meet obligations required under applicable law. We do not sell your personal data to third parties for marketing purposes. Access to your stored data is restricted internally to staff who need it to operate or support your account. Where local law in Indonesia requires specific data handling practices, we follow those requirements as they apply to eligible regions. If you have questions about what we hold on your account, use the contact path in the Support section below.
This policy covers all interactions tied directly to your jutawabet account — from registration through to payment transactions and support contact. It does not extend to third-party services you reach through links on our platform, and it does not govern how payment providers such as GoPay, QRIS or LinkAja handle data on their own systems. Understanding the boundary helps you know which questions to bring to us and which to direct elsewhere.
Covered. All data you submit at registration, login and during account updates falls within this policy. This includes your email, contact details and any verification steps completed inside your jutawabet account.
Partially covered. We record transaction references and amounts in your account history. How GoPay, QRIS or LinkAja handle your wallet credentials and authentication on their own platforms is governed by their own privacy policies, not ours.
Covered. Session cookies, device identifiers and browsing behaviour on our platform are captured to keep your session secure and to remember your preferences within a single visit or across logins.
Not covered. External sites, payment gateways and any service reached through an outbound link operate under their own terms. We have no control over data collected beyond our platform boundary, and this policy makes no claims about those services.
You have the right to know what personal information we hold on your account and to request corrections if anything is inaccurate. The most direct path is your account dashboard, where your registered name, email address and contact details are visible and editable. For data that sits outside what you can edit directly — such as historical transaction records or security logs — you can submit a written request through our support channel and we will confirm what is held and why. If you believe data about you has been processed incorrectly, raise it with us and we will review the record. We aim to respond to data queries within a reasonable period, though response times depend on the nature and complexity of the request. Availability of specific rights may vary depending on local law and the eligible region in which you are accessing our platform. Your right to close your account and request deletion of personal data is also available; the process is handled through our support team as described below.
Log in and open the account settings page to see your stored registration details. Transaction history is listed under the payment section of your dashboard — each entry shows the route used, whether GoPay, QRIS or LinkAja, and the amount recorded.
Update your name, email or contact number directly in account settings. If a field is locked and you need a correction, contact support with the specific detail to be changed and the reason, and our team will process the update on your account.
If you want to know more about what we hold beyond what your dashboard shows, send a query via the support contact path below. State clearly what data you are asking about and we will confirm the scope of what is stored and the basis for holding it.
To close your account and request removal of your personal data, contact our support team directly. They will confirm the steps, handle any outstanding wallet balance through your registered payment route, and process the closure request from there.
For any question about this privacy policy — what data we hold, how to correct it, or how to request removal — the paths below connect you directly to the team that handles account and data matters. We keep these routes open so you have a clear way to reach us without having to search through the platform.
Open the chat icon from any page inside your logged-in account. Describe your privacy or data query and our support team will direct it to the right person. This is the fastest path for straightforward corrections.
For detailed data requests — such as asking what records we hold or requesting account closure — email us with your registered account details and a clear description of your request. We will confirm receipt and follow up.
Your account dashboard is the first place to check for stored personal details and transaction records. Corrections to visible fields can be made directly there without needing to contact support first.
We apply access controls to limit who inside our operation can view your personal data, and we keep internal records of data processing activities as required by applicable obligations. Cookies on our platform serve session continuity and security functions — they are not used to build advertising profiles. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how your session functions on the site.
Personal data is held only as long as needed to maintain your account or satisfy applicable legal requirements. Once an account is closed and retention periods have passed, data is removed from active systems. We do not hold data indefinitely without a basis for doing so.
Session cookies keep you logged in and protect against unauthorised access during your visit. No third-party advertising cookies are placed through our platform. Cookie settings are managed in your browser; the current session state is visible in your account dashboard after login.
Access to your account data from our side is restricted to staff with a direct operational need. Login activity and session records are monitored for unusual patterns. If we detect access behaviour that looks inconsistent with your normal use, we may prompt re-verification before allowing further account actions.
When this policy is updated in a material way, we will note the change on this page. Continuing to use your account after an update is posted means you have seen the revised terms. If the change affects how we process your existing data, we will reach out through your registered contact before it takes effect.
These are the questions we receive most often about how we handle account data, what rights you have, and how to act on them. If your question is not covered here, the support contact paths above are the direct route to an answer.
At registration we collect your name, email address and the contact details you enter. When you add a payment method such as GoPay, QRIS or LinkAja, we record the transaction references and amounts in your account history. We do not store your wallet PIN or full account credentials.
Log in and open your account dashboard. Your registered details and transaction history are visible there. For data outside the dashboard — such as security logs or support records — you can submit a request via live chat or email and we will confirm what is held.
Yes. Go to account settings after login to update your name, email or contact number directly. If a field is locked, contact support with the specific detail to be changed. Our team will verify the request and update the record on your account.
We do not sell your personal data to third parties for marketing. Data may be shared only where required by applicable law or to process a payment you have initiated — for example, passing a transaction reference to GoPay or LinkAja to complete a deposit. Those services operate under their own privacy policies.
Cookies on our platform handle session security and keep you logged in during a visit. We do not place advertising cookies. You can manage cookie preferences in your browser settings; disabling session cookies may affect how the account dashboard and login functions work during your visit.
Contact our support team via live chat or email with your registered account details and a clear deletion or closure request. They will handle any outstanding wallet balance through your registered payment route — GoPay, QRIS or LinkAja — and process the closure and data removal request from there.